Fastway and the service the team provide is an integral part of the Naked Wines experience for the majority of our customers. As a 100% online retailer, it is the Fastway Courier who we depend on not only to deliver in a timely manner as per customers' instructions, but to essentially be the face of Naked Wines at the most gratifying customer touch point, when our hand-crafted wine is delivered.
The Fastway team work with us on solutions to enhance our customer proposition and maintain our competitive advantage from warehouse to front door. This drives the setting of delivery expectations with our customers too. Through a sound working relationship, understanding of our business and ongoing commitment to enhance and innovate, we see Fastway as a key partner in working with us as we continue to grow.
Business Solutions Director
Delivering smiles around the country as we do, would not be possible without a courier network to make it happen. Your team play one of the most critical roles for us, and the efforts made by each one of your team is very much appreciated.
Kelly and the team
Fastway have been a hassle free, customer service based freight company we have been using for over ten years. Our Fastway courier, delivers and picks up twice daily and it's proven to be a great selling point to our customers promising an overnight delivery service. Another great selling point is the fact that all goods are fully insured at no extra cost to the customer or the receiver whatsoever. I would recommend Fastway for any business who need a worry free freight company.