At Fastway Couriers WA, we have a fresh approach to customer service. Our aim is to provide a cost-efficient, reliable courier service for all businesses and international retailers alike.
The team at our Perth headquarters in Kewdale WA work hard to ensure your packages are delivered on time, with a friendly face and for a competitive price.
There are several ways Fastway Couriers WA ensures your experience is as smooth as possible, and these are outlined in this article:
Online labelling is one of the ways we ensure your experience with Fastway is as seamless as possible. Read all about our online label printing service here.
Fast Label provides many benefits that will help you to achieve a smooth and efficient delivery to your customers:
- Quicker dispatch, saving your business time and money
- Link to your customer account for a quicker and smoother process
- Automatically calculate the correct destination label - no mistakes!
- Receive customer alerts with parcel information to keep you updated
- Compatible with all printers and web browsers
- Integrates with your dispatch system with an easy setup process
As well as online labelling, our customer portal has been designed with you and your business in mind. Developed specifically for all business owners, our aim is to provide a streamlined process that enables you to offer the best possible service for your customers. The system simplifies shipping and logistics through its customer-centric options:
- Bulk import order to save time
- Stock review and stock alerts to make sure you are never caught short!
- Remote online support, ensuring you can work quickly and efficiently
- Instant communication with your local Fastway Courier Franchisee for easy and stress-free collections
Sending your packages in an easy way that saves you time is extremely important, but knowing your parcel has reached its recipient is even more vital. Our online parcel tracker is another Fastway Courier initiative that ensures you can track your parcel from collection to delivery.
At key interval points throughout the delivery process, the team at Fastway Couriers scan your allocated parcel code. This alert is automatically received and updates your unique customer portal.
With the Fastway’s customer portal you can view the status of your parcel, delivery details and view confirmation of delivery within seconds of the ‘real-life’ event occurring. This isn’t just an option for one-off packages, but an option for multiple parcel tracking too. For ultimate time management, you can log into your customer portal and review all deliveries and their status in one place. You can export, print or view all delivery information within seconds – it’s that simple!
Fastway Courier's aim is to provide you with peace of mind, knowing that your package will be delivered on time and in the safest hands. Trust your businesses reputation with a professional, personal service that mirrors the excellent standards in customer service your business provides.
Pricing is a further Fastway Courier difference. We offer affordable pricing for local and national parcel deliveries free of any hidden fees or charges. Same day services start from $4.95!* And, when you choose to deliver your parcels on the same day, local WA delivery service, we have a coverage area that is at least 25% greater than any other local courier delivery service! To view our full courier pricing schedule, follow the link here.
With competitive pricing, local and national delivery available, enquire today to find out more about the Fastway difference.
*Conditions apply. Speak to the Fastway Couriers team for full information.