Service updates

Changes to service over the Commonwealth Games (3 April - 20 April)

With the Commonwealth Games being hosted in the Gold Coast from 3 - 20 April 2018, road closures and high density traffic are expected and therefore may impact Fastway’s transit times into the surrounding suburbs of the Gold Coast.

While our Fastway Couriers team will endeavour to minimise impact please contribute an extra day on standard delivery time frames.

To assist with minimising delivery delays please consider the following;

•    Add receiver contact numbers to all deliveries, allowing us to make contact where required
•    Parcel Connect and depot collection will be available for receivers to utilise should they be impacted by restricted access to their property.

We apologise for the inconvenience this has caused and will do everything possible to ensure the smoothest process.