Customer testimonials

"We only use Fastway Couriers for our product deliveries and highly recommend them to anyone who requires economic door to door pickup and delivery services to countless locations right across Australia."

 

Neil McAllister | Managing Director, Renovo Australia

 

“Fastway have been a hassle free, customer service based freight company we have been using for over 10 years. Nothing is a problem for the local Newcastle branch and being one of the larger businesses in the Hunter Region we need reliable contractors to deliver the service we provide as well. Fastway do this with speed and at a great price.

 

Our Fastway courier, delivers and picks up twice daily and its proven to be a great selling point to our customers promising an overnight delivery service. Another great selling point is the fact that all goods are fully insured at no extra cost to the customer or the receiver whatsoever. Thankfully the claims for damaged goods are few and far between. I would recommend Fastway for any business who need a worry free freight company."

 

Daniel Kelly | General Manager, Stuart & Dunn Office Choice

 

 

"I like to use a local courier company and I’ve found Fastway Couriers, Townsville to be very helpful in working with us to get our products out to our consultants all over Queensland. The online Track and Trace facility enables my staff to check exactly where our parcels are on their journey between pick up and destination.

 

We really appreciate having our own dedicated courier and being able to make contact with him direct on his mobile. Our courier works to a set timetable and that suits our business as we always know what time he’ll be calling to pick up our parcels. Once or twice I’ve needed to claim on Fastway’s limited liability insurance and I found this really easy to use and simple to follow."

 

Larissa Bright | Proprietor, Larissa Bright Australia

 

 

"We’ve tried other courier companies but we always come back to Fastway. Considering we can send out up to 30 parcels each week all over Australia, we’re delighted that we’ve had only one minor problem in the ten months we’ve been using Fastway.

 

We have a great relationship with our courier – he’s dependable and really obliging – always helping out the staff with heavy boxes we need to send out. Much of the Impressionable Kids product is created in Cairns and sent out to our franchisees around Australia so the online Track and Trace procedure is often used by the receivers to check how the delivery is progressing – especially on the long journeys."

 

Jacquie Ismalun | Impressionable Kids

 

 

"In the years I’ve owned and managed Balloon Agencies I’ve continually used Fastway Couriers, Brisbane to deliver our balloons to customers around the metropolitan area. I really value the fact that we have our very own courier.

 

It’s so fantastic to have a happy, smiling courier calling in to our office every day – and not
just once a day but reliably and consistently four times a day. As an added value they always give me a traffic report before I leave the office to travel home – if there’s a problem on the road they’ll give me suggestions for working around it."

 

Steve Mawby | Proprietor, Balloon Agencies

 

 

"We’ve been using Fastway Couriers for years to ship our fragile satellite systems to all areas of the country. Their service has been exemplary, their rates most competitive and their attention to detail is second to none. We have no hesitation in recommending their services."

 

Richard Banks | Chief Engineer, Aardvark Electronics